Analyses published in

October 20062 results

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Antarctica 2006-2007: Another record-breaking season ahead

31 October 2006 Written by: Alain Grenier

A Tourism Intelligence Network expert specialized in polar tourism, Alain A. Grenier sketches an overview of the Antarctica tourism industry. A PhD in Sociology and formerly an associate professor at the University of Lapland in Rovaniemi, Finland, he is now a professor in the Department of Tourism and Urban Studies at the UQAM School of [...]

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Clients and employees: Treat them the same!

2 October 2006 Written by: Michèle Laliberté

Though managers move heaven and earth to create a memorable experience for their customers and encourage brand loyalty, what do they do for their employees? As a matter of fact, they should be doing the same thing. In today’s world, human resource management is a considerable challenge with a complex set of issues. Managers should [...]

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