Michael Nowlis's analyses7 results

Capture d’écran 2010-09-10 à 15.22.02
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Global Tourism: Black Clouds with Silver Linings

June 9, 2009 Written by: Michael Nowlis

Stormy Skies on the Horizon The global economy has fallen off a cliff and no one is sure when it will hit bottom. According to the International Monetary Fund (IMF), the world’s advanced economies experienced an unprecedented 7.5% decline in real Gross Domestic Product (GDP) during the fourth quarter of 2008. The IMF projects a [...]

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Getting Out of the Hotel Business and into the Business of Hotels

February 5, 2007 Written by: Michael Nowlis

Our expert, M. Michael Nowlis from Tourism Control Intelligence, traces three related trends that have revolutionized the global hotel industry over the last 25 years. It begins by chronicling the emigration of hotel assets from American ownership to foreign investors in the 1980s and their subsequent repatriation starting in the mid-1990s. Second, it examines how [...]

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Commentary from Michael Nowlis on the hotel classification

June 13, 2005 Written by: Michael Nowlis

Michael Nowlis is Managing Director of Tourism Control Intelligence. He has rated hospitality establishments for various guides and trained AAA inspectors. Why make things simple when you can make them complicated?  Such a rhetorical question summarizes the obfuscation created by tourism authorities, intergovernmental organizations, travel companies and trade associations in their discombobulated initiatives to classify [...]

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Commentary from Michael Nowlis on the tourism trends in 2006

March 5, 2005 Written by: Michael Nowlis

François Chevrier’s article concerning tourism trends in 2006 summarizes the broad expectations of many analysts in the North American market. As it is difficult to address the multitudinous industry developments in such a brief piece, I am pleased to suggest a few international trends to complement his list. Gen Y hybrid consumers will use price [...]

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Hotel classifications vs. customer expectations

January 13, 2005 Written by: Michael Nowlis

Spain’s Cantabria University conducted a study to determine whether that country’s hotel classification system was an accurate indicator of the quality of actual hotel experiences. The results showed that customers staying in luxury establishments had proportionally higher expectations than average. Since the criteria for awarding stars is based primarily on tangible elements, this sometimes leads [...]

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