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Management

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The “low-cost” concept: is it for you?

July 20, 2004 Written by: Michèle Laliberté

There is nothing new in the observation that price is a deciding factor, or even the deciding factor, in consumer behaviour. What is new is that the economic model associated with low prices is becoming more and more popular. Companies adopting this model make it their mission to offer high-calibre, no-frills products that are in [...]

Management
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The challenge of staff scheduling

June 30, 2004 Written by: Claude Péloquin

In the travel industry, the most challenging aspect of staff planning is adjusting the number of available workers to meet tourism demand, which fluctuates widely, depending on the time of year. Managers must therefore be able to predict this demand and use the information to determine the number of employees needed. Cornell University recently examined [...]

Human resources|Management
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