Tourisme Intelligence
THE Quebec source for information on global trends in tourism

Tags: Around the world, Greenhouse-effect, hotels, Issues, purchase-behavior, responsible-travel, Sustainable tourism, travel-behavior

Rachel Dodds, Director, Sustaining Tourism, & Assistant Professor, Ryerson University and Marion Joppe, President, Tourism Environment, & University Research Chair in Tourism, University of Guelph are assessing the demand for sustainable tourism in this article.
Although there is no question that tourism needs to be sustainable, the actual demand for sustainable tourism is difficult to assess [...]

Tags: environment, purchase-behavior, responsible-travel

Green purchasing or sustainable procurement is a tool to mitigate the environmental impacts of consumption. It simply means looking at what products are made of, where they come from, how they are made and how they will be disposed of at the end of their life cycle. Green purchasing is also an initiative to consume [...]

Tags: montreal, Sustainable tourism, travel-behavior, virtual-communities

The accommodation sector is experiencing an intense diversification phase, where establishments worldwide continue to distinguish and redefine their image by incorporating themes amongst other things to create an authentic visitor experience. The same process of diversification is also present in the cyber travel community CouchSurfing, where authenticity has a meaning that goes well beyond traditional [...]

Tags: Internet-Strategies, Marketing, medias, virtual-communities, web-2.0

Web 2.0 offers organizations some amazing and effective opportunities. And it cannot be repeated often enough: consumers trust reviews from other customers and recommendations from experts more than they do official sources of information. Some destinations have truly got the message and put this principle into practice. The following article looks at some examples of [...]

Tags: classifications, indicators

To begin with, customers are the very heart of your organization; they keep your company alive. Without your customers, you would not be in business.
LL Bean, an outdoor equipment and apparel company in the United States, displays this saying on its office walls: “A customer is not dependent on us, we are dependent on him.�
At [...]

Tags: Internet-Strategies, Management, multimedia, recruiting, web-2.0

A powerful combination of human resources, brand image, Web 2.0 and technology, Recruiting 2.0 will turn you into a top-notch recruiter! Find out more about this phenomenon and learn how to take advantage of new trends that are leaving traditional methods in the dust. The Internet can be used for more than simply planning your [...]

Tags: gastronomy, hotels, Human resources, learning, new-products, restauration, Trends

Much in demand by companies, culinary team building activities were named one of the top ten meeting trends of the year by Benchmark Hospitality International. On the menu: challenges like creativity, communication, conflict resolution, time and resource management and cooperation. The result: new friendships, a more unified team and delicious meals!
This trend is closely associated [...]

Tags: airlines, environment, Greenhouse-effect

The popularity of carbon-neutral travel continues to grow, although no reliable figures have been published on the size of this market. Traveling or doing business carbon neutral is a voluntary, market-based option to compensate for the greenhouse gas emissions caused. Using a web-based calculator, one simply calculates the emissions caused and then buys some credits [...]

Tags: canadians, Internet-reservations, online-travel-agencies, purchase-behavior, travel-agencies

For the first time, US research firm PhoCusWright has conducted a comprehensive study of the online travel marketplace in Canada: the Canadian Online Travel Overview. Though it has long been thought that Canadians lag behind Americans when it comes to using the Internet to plan and purchase travel, this report finally provides an overview of [...]

Not all travel planning is done prior to departure and many decisions are made en route to or upon arrival at a destination. A recent study reports some facts and figures about this decision-making process and the information sources used at destinations and how the process is influenced by trip purpose and visitor origins. In [...]