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accomodation

Une_albergo
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Albergo diffuso: An alternative form of hospitality

12 January 2012 Written by: Amélie Racine

Buildings located in historic areas are given a second life as they welcome visitors eager to learn about and experience local culture. This is the albergo diffuso, an Italian concept that combines the very old with the contemporary. Concept An albergo diffuso is a type of accommodation that offers the services of a traditional hotel [...]

Accommodation|Around the world
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Image_Une
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Mountain destinations: Trends and best practices in tourism

29 October 2011 Written by: Aude Lenoir

In the past few years, mountain resorts have been engaged in a mad scramble to become four-season tourist destinations. Gone are the days when mountain resorts relied solely on skiing to maximize the return on their investment. According to a 2011 survey conducted by Ski Area Management (SAM) magazine of 100 North American ski resorts, [...]

Issues|Products and activities
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Interhome: a good example of best practices

3 July 2007 Written by: François-G. Chevrier

At the 2007 ITB Berlin Trade Fair, Simon Lehmann, CEO of Interhome, spoke on the topic of Customer Relationship Management (CRM), an approach adopted by Europe’s largest holiday rental accommodation agency. The impressive results testify to CRM’s undeniable impact when used in conjunction with a personalized marketing strategy. What is CRM? The goal of CRM [...]

Around the world|etourism and technology|Management|Marketing
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