Tourisme Intelligence
THE Quebec source for information on global trends in tourism

Tags: DMO, hotels, Internet-reservations, Marketing, virtual-communities, web-2.0

The Québec Tourism Intelligence Network is pleased to present some highly relevant thoughts about online marketing of hotels, written by special collaborator M. Starkov, consultant in Hospitality eBusiness Strategies. Throughout our nearly 15 years of hotel Internet marketing experience, we have been consistently concerned about the increasing level of disparity between savvy Internet/Mobile marketers in [...]

Tags: air-canada, convention, environment, events, Greenhouse-effect, hotels, Sustainable tourism, train, transat, Transportation

Visitors to and from Québec contribute to Greenhouse Gas emissions (GHG), regardless of the mode of transport, distance traveled, or the activity undertaken during a stay. To date, no study assessed neither travelers’ nor the tourism sector’s contributions to GHG emissions, or attitudes or actions towards mitigation in Québec. This creates a knowledge gap about [...]

Tags: airlines, crisis, cruises, economy, hotels, United-States

Stormy Skies on the Horizon The global economy has fallen off a cliff and no one is sure when it will hit bottom. According to the International Monetary Fund (IMF), the world’s advanced economies experienced an unprecedented 7.5% decline in real Gross Domestic Product (GDP) during the fourth quarter of 2008. The IMF projects a [...]

Tags: classifications, eco-tourism, environment, governance, Greenhouse-effect, hotels, Quebec, tourism development

The need to develop tourism based on sustainability principles is a part of a general tourism policy framework since 2005 in Québec(1) and most tourism sub-sectors also have set broad objectives based on this basis, including the Ski-doo Federation (2). Although sustainability is well accepted across Québec’s tourism sector, in practice it is not a [...]

Tags: Around the world, Greenhouse-effect, hotels, Issues, purchase-behavior, responsible-travel, Sustainable tourism, travel-behavior

Rachel Dodds, Director, Sustaining Tourism, & Assistant Professor, Ryerson University and Marion Joppe, President, Tourism Environment, & University Research Chair in Tourism, University of Guelph are assessing the demand for sustainable tourism in this article. Although there is no question that tourism needs to be sustainable, the actual demand for sustainable tourism is difficult to [...]

Tags: gastronomy, hotels, Human resources, learning, new-products, restauration, Trends

Much in demand by companies, culinary team building activities were named one of the top ten meeting trends of the year by Benchmark Hospitality International. On the menu: challenges like creativity, communication, conflict resolution, time and resource management and cooperation. The result: new friendships, a more unified team and delicious meals! This trend is closely [...]

Tags: business, customer-experience, hotels, Issues, technological-tools

Over the past few years, hotels have invested heavily in order to satisfy their clients’ internet access needs. However, although the demand is obvious, customers’ willingness to pay is less so. Also, because a growing number of clients now travel with laptops, wireless networks are becoming increasingly popular. Do hotel owners have to resign themselves [...]

Tags: financing, hotels

Our expert, M. Michael Nowlis from Tourism Control Intelligence, traces three related trends that have revolutionized the global hotel industry over the last 25 years. It begins by chronicling the emigration of hotel assets from American ownership to foreign investors in the 1980s and their subsequent repatriation starting in the mid-1990s. Second, it examines how [...]

Tags: Canada, Europe, gastronomy, hotels, legislation, restauration, United-States, urban

New regulations are being introduced in the restaurant industry. Now that consumers want to eat better and know more about the origins and composition of their food, some lawmakers are taking action. Not to be outdone, Canada will likely follow suit and pass its own new regulations in the near future. The hotel and food [...]

Tags: content-sharing, hotels, Internet-behavior, tripadvisor, virtual-communities, web-2.0

The opportunity to review a lodging establishment, restaurant, transportation company or destination is no longer a privilege reserved to professionals. As part of the Web 2.0 phenomenon, consumers now have many opportunities to share their opinions and evaluations of their travel experiences with other consumers. Whether you are pleased or dismayed with this turn of [...]