Tourisme Intelligence
THE Quebec source for information on global trends in tourism

Tags: Around the world, Greenhouse-effect, hotels, Issues, purchase-behavior, responsible-travel, Sustainable tourism, travel-behavior

Rachel Dodds, Director, Sustaining Tourism, & Assistant Professor, Ryerson University and Marion Joppe, President, Tourism Environment, & University Research Chair in Tourism, University of Guelph are assessing the demand for sustainable tourism in this article. Although there is no question that tourism needs to be sustainable, the actual demand for sustainable tourism is difficult to [...]

Tags: best-practices, employee-retention, Issues, labour-shortage, recruiting

Roles are being reversed in today’s working world. Now that the pool of available workers is shrinking and managers are plagued by fierce competition from other economic sectors, it is no longer employers who select employees, but rather employees who select their employers. This means that businesses must not only work to attract and encourage [...]

Tags: americans, Canada, exchange-rates, indicators, Issues, price-of-gas

Now the Canadian dollar has reached parity with its US counterpart, many questions are being raised. Without doubt, Canada’s performance in the American tourist market has been disappointing in recent years and the inexorable rise of the Canadian dollar in 2007 has only increased the level of anxiety in our industry. However, is our tourism [...]

Tags: adventure, Issues, luxury, Marketing, packages, products-and-activities, promotion

If recreational equipment and residential components are included, the adventure sector is now a trillion-dollar industry. Commercial adventure tours make up only part of this sector, but a significant one. Outdoor tourism, largely adventure, makes up at least one-fifth of the global tourism industry. Adventure trends are therefore significant to the tourism industry as a [...]

Tags: branding, classifications, DMO, environment, Issues, Management, travel-behavior, Trends

Welcome to the jungle of quality labels and certification programs! There is certainly a lot to choose from. Are these marks of recognition a sign of quality, a guarantee of success or simply a marketing tool? Do travellers care about them and can they distinguish among them? The following article explores many of these questions [...]

Tags: business, customer-experience, hotels, Issues, technological-tools

Over the past few years, hotels have invested heavily in order to satisfy their clients’ internet access needs. However, although the demand is obvious, customers’ willingness to pay is less so. Also, because a growing number of clients now travel with laptops, wireless networks are becoming increasingly popular. Do hotel owners have to resign themselves [...]

Tags: adventure, eco-tourism, environment, Issues, products-and-activities, region, responsible-travel

The eco-adventure sector of Quebec is comprised of small to medium sized businesses with vast variations in client numbers and profits and this year’s annual AÉQ* conference highlighted the numerous challenges facing this industry. These are not radically different from those in other developed countries, but are typical of an emerging sector constrained by having [...]