La référence québécoise en information sur les tendances en tourisme
Welcome to the jungle of quality labels and certification programs! There is certainly a lot to choose from. Are these marks of recognition a sign of quality, a guarantee of success or simply a marketing tool? Do travellers care about them and can they distinguish among them? The following article explores many of these questions [...]
Read moreOver the past few years, hotels have invested heavily in order to satisfy their clients’ internet access needs. However, although the demand is obvious, customers’ willingness to pay is less so. Also, because a growing number of clients now travel with laptops, wireless networks are becoming increasingly popular. Do hotel owners have to resign themselves [...]
Read moreThe eco-adventure sector of Quebec is comprised of small to medium sized businesses with vast variations in client numbers and profits and this year’s annual AÉQ* conference highlighted the numerous challenges facing this industry. These are not radically different from those in other developed countries, but are typical of an emerging sector constrained by having [...]
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