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travel-behavior

Taxi
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Tourist Taxis

4 October 2011 Written by: Amélie Racine

The following text is a translation of the French original, which can be found at: (Les taxis touristiques)   Taxi drivers interact with many tourists on a daily basis and sometimes even constitute the first human contact a visitor has on arriving at his or her destination. This realization of the importance of their role [...]

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Capture d’écran 2010-09-10 à 16.08.15
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Assessing the Demand for Sustainable Tourism

4 April 2008 Written by: Rachel Dodds

Rachel Dodds, Director, Sustaining Tourism, & Assistant Professor, Ryerson University and Marion Joppe, President, Tourism Environment, & University Research Chair in Tourism, University of Guelph are assessing the demand for sustainable tourism in this article. Although there is no question that tourism needs to be sustainable, the actual demand for sustainable tourism is difficult to [...]

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CouchSurfing: profile of a virtual community of travellers

14 February 2008 Written by: Julianna Priskin

The accommodation sector is experiencing an intense diversification phase, where establishments worldwide continue to distinguish and redefine their image by incorporating themes amongst other things to create an authentic visitor experience. The same process of diversification is also present in the cyber travel community CouchSurfing, where authenticity has a meaning that goes well beyond traditional [...]

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Spotlight on Generation Y

16 August 2007 Written by: Maïthé Levasseur

Although the definition can vary, the term “Generation Y” generally refers to people born between 1978 and 1989, or those aged 18 to 29. Whether you call them Echo Boomers or Generation Y, they are without doubt a major, surprisingly different, customer segment. However, does Quebec’s Generation Y travel? If so, what are its favourite [...]

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Understanding the certification jungle

13 August 2007 Written by: Michèle Laliberté

Welcome to the jungle of quality labels and certification programs! There is certainly a lot to choose from. Are these marks of recognition a sign of quality, a guarantee of success or simply a marketing tool? Do travellers care about them and can they distinguish among them? The following article explores many of these questions [...]

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